Offline mode

What keeps working in the app when you lose signal on your route, what needs a connection, and how your changes sync.

Signal drops happen. The PathPilot app keeps your run going and saves your work on the phone until you're back online.

What works offline

On a run you already have on your phone, you can keep:

  • ticking and unticking tasks,
  • completing, skipping and reopening stops,
  • pausing and resuming the run,
  • changing the stop order,
  • starting and finishing the run,
  • deleting tasks, locations and runs.

Each change is saved on the phone and sent to PathPilot as soon as you have signal again. A banner at the top shows what's waiting, for example "Offline · 3 changes will sync", then "Syncing 3 changes…". If sending keeps failing, tap the banner to retry.

Lists you've loaded before stay on screen with a note like "Saved data · Updated" and the time.

What needs a connection

These need signal. When you try them offline, the app tells you, usually with Needs a connection:

  • creating runs, templates, tasks and locations,
  • adding or removing stops, and editing tasks and locations,
  • building or rebuilding a route,
  • opening support tickets and replies,
  • deleting your account, or restoring it.

Before you log out

If changes haven't synced yet, logging out would lose them. PathPilot warns you and suggests you connect first so they can sync.

When a change can't be saved

Sometimes a change can't be saved when it syncs, for example because the run was removed by dispatch or a plan limit was reached. PathPilot shows a notice saying how many changes couldn't be saved and why.