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Terms of service

Last updated: October 13, 2026

These terms are written in plain language. They are the agreement between you and hTech Web LLC (“we”, “us”), which runs PathPilot.

Agreement

By creating a PathPilot account or using the PathPilot app or website, you agree to these terms and to our Privacy policy. If you do not agree, please do not use PathPilot.

The service

PathPilot helps drivers and field workers plan tasks and stops, build routes and navigate to each stop. We work to keep it available and accurate, but we may change, add or remove features over time.

Navigation is guidance only. Directions, routes and arrival times can be wrong or out of date. Always follow traffic laws, road signs and what you see on the road. Do not handle your phone while driving in a way that is unsafe or against the law. You are responsible for driving safely.

Your account

  • Give accurate information when you sign up, and keep it up to date.
  • Keep your password safe. You are responsible for activity on your account.
  • One person per account. Do not share your account with others.
  • Tell us at support@pathpilottm.com if you think someone else has used your account.

Acceptable use

Please do not:

  • break the law or help anyone else break it using PathPilot;
  • try to access other people's accounts or data;
  • attack, overload, scrape or reverse-engineer the service;
  • upload harmful code or content that is illegal or abusive.

Subscriptions and billing

  • Some features may need a paid plan. Prices and plan details are shown before you subscribe.
  • Payments are handled by PayPal or Stripe. Their own terms also apply to the payment.
  • Subscriptions renew automatically until you cancel. You can cancel at any time; the plan stays active until the end of the period you have paid for.
  • If you delete your account, any active subscription is cancelled and you are not charged again.

Your content

Your tasks, locations, runs and other content belong to you. You give us permission to store and process them only as needed to run PathPilot for you, for example to sync them between your devices and to calculate routes. We do not sell your content.

Third-party services

PathPilot uses other companies' services to work, including Mapbox for maps and navigation and PayPal and Stripe for payments. We are not responsible for those services, and their own terms may apply.

Account deletion

You can delete your account at any time in the app (Settings → Delete account) or on the website (Profile → Delete account). Your account is locked straight away and you have 30 days to restore it by signing in. After 30 days we permanently delete it and its data and send you a confirmation email. The full details are in our Privacy policy.

Termination

You can stop using PathPilot at any time. We may suspend or close an account that breaks these terms or puts the service or other users at risk. Where reasonable, we will tell you first and explain why.

Disclaimers and limitation of liability

We provide PathPilot “as is”. We do our best to keep it working well, but we cannot promise it will always be available, error-free or that routes and directions will always be correct.

As far as the law allows, hTech Web LLC is not liable for indirect or consequential losses, such as lost profits, missed deliveries, traffic fines or lost data, that come from using PathPilot. Our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have that the law does not allow us to limit.

Governing law

hTech Web LLC is a Texas limited liability company. These terms are governed by the laws of the State of Texas, USA, without regard to conflict-of-law rules.

Changes to these terms

We may update these terms. We will change the date at the top of this page and, for significant changes, let you know by email or in the app. If you keep using PathPilot after a change, you accept the updated terms.

Contact

hTech Web LLC

support@pathpilottm.com