Dispatch and the live board

Plan a day in the Day grid, assign and publish runs to your drivers, and follow every run on the Live board.

Dispatch happens on the website. The Day grid and Live pages are for companies, for dispatchers, admins and the Owner. Drivers get their runs in the PathPilot app.

Plan the day in the Day grid

  1. Open Day grid and pick the date with Previous day, Next day or Today.
  2. Each driver has a group of stops. Stops with no driver sit in Unassigned.
  3. Add stops: Import CSV, Paste rows, or type into a driver's group. See Import stops from a CSV or a spreadsheet.
  4. To move stops, tick them and use Move to… to pick a driver, or Unassign. Pin to driver keeps a stop with that driver when you optimize.
  5. To split the stops across your drivers automatically, press Optimize day. See Build and optimize a route.

Only people who drive show in the Day grid. To add one, invite a driver or tick Also drives for a member on the Team page.

Publish

Your changes are drafts until you publish them. Drivers see nothing until then.

  • Publish day sends every changed run for the date. Each driver gets one notification for their runs.
  • Drafts with no driver stay as drafts.

Assign and publish one run

  1. Open the run from Runs.
  2. In the Dispatch card, choose Assign driver… and pick the driver.
  3. Press Assign and publish to send it to their app straight away, or assign now and choose Publish run later.

Once a run is published, later changes reach the driver when you publish again. A run that has started can't be unpublished; remove the driver instead.

Follow runs on the Live board

Open Live to see the date's published runs:

  • each run's status: Not started, In progress, Paused or Finished,
  • progress, like "3 of 8 done", and the current stop with its planned time,
  • whether the driver is On time, ahead or behind plan,
  • the driver's latest position on the map, while PathPilot is open on their phone.

Filter by driver or status, or use the Behind filter to see only late runs. Use Open run to go to the run, or the row's actions to change the driver or the planned start.

A driver who pauses for a Vehicle problem shows first, so you can help.